Privacy Policy

Apex Trading 株式会社 ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit apexjapanco.com (the "Website").

By using our Website and services, you consent to the practices described in this policy.

We may collect the following types of personal information when you interact with our Website or submit an inquiry:

• Contact details: full name, email address, and phone number.

• Shipping and logistics details: destination country and delivery address.

• Transaction information: payment details and billing information for vehicle purchases.

• Inquiry preferences: vehicle make, model, year range, budget, and fuel type preferences.

• Browsing data: information collected automatically through cookies and similar tracking technologies, such as IP address, browser type, and pages visited.

We use the information we collect to:

• Process inquiries and provide cost-to-door quotes for vehicles and machinery.

• Communicate with you about vehicle exports, sourcing, and auction opportunities.

• Arrange shipping, logistics, and delivery to your destination port.

• Process payments and manage billing.

• Improve our Website, services, and customer experience.

• Comply with applicable legal, regulatory, and tax obligations in Japan and your destination country.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and understand how visitors use our site. Cookies are small data files stored on your device.

You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the Website.

We may share your personal data with trusted third parties only as necessary to provide our services, including:

• Shipping partners and freight forwarders.

• Payment processors and financial institutions.

• Customs and port authorities for export documentation.

• Legal advisors and auditors where required.

We never sell your personal data to third parties.

We implement appropriate technical and organizational measures to protect your personal data, including SSL encryption for data transmission, secure servers, and restricted access limited to authorized personnel only.

While we strive to protect your information, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

You have the right to access, correct, delete, or export your personal data held by us. You may also object to or restrict certain processing of your data.

To exercise any of these rights, contact us at privacy@apexjapanco.com and we will respond to your request within a reasonable timeframe.

As an export business operating globally, your personal data may be transferred across borders to countries outside of Japan, including your destination country.

We ensure appropriate safeguards are in place to protect your data during such transfers, in accordance with applicable data protection laws.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for the resolution of disputes.

When data is no longer needed, we will securely delete or anonymize it.

Our Website may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices or content of those external sites.

We encourage you to review the privacy policies of any third-party websites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

If you believe we have collected information from a child, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.

We encourage you to review this page periodically to stay informed of any updates.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at privacy@apexjapanco.com or at our registered address in Japan.